Accessibility

Surprise Soft Water's approach to website accessibility, and how to tell us about a barrier.

How the site is built

For keyboard-only navigation, for screen readers, and to stay readable when text is enlarged. Headings run in order, images carry descriptive alternative text, and colour is never the only thing carrying meaning.

The standard we aim at

WCAG 2.1 Level AA. Accessibility is treated as ongoing rather than finished, and anything reported is handled as a defect rather than a suggestion.

Known limitations

Third-party content, where any appears, may not meet the same standard. Anything we become aware of will be described here.

Telling us about a barrier

If any part of this site stops you finding information or reaching us, call the number published here and say what happened and where. We will respond, and where we can we will get you the information another way.